FAQ
Questions we hear most.
How renting works, what monitoring covers, how long the trailers run on their own, and what we do for insured jobs. Don’t see your question? Call us or ask for a site survey.
Renting and pricing
Can I buy a trailer?
No. We rent and lease every trailer. Rent for a short job or lease for the life of a project, and we quote terms that fit your timeline.
What’s included?
The trailer, cameras, talk-down speaker and strobe lights, cellular connection, 24/7 AI monitoring with trained operators, and delivery and setup by our crew. Monitoring is part of the trailer, not an add-on.
Do you deliver and set up the trailer?
Yes. Our crew delivers every trailer, sets it up, aims the cameras and confirms everything is live before we leave. When the job ends, we pick it up.
How do I get a quote?
Request a free site survey. We’ll walk the site with you, recommend a setup and send a quote. No cost, no obligation.
Monitoring
How does AI monitoring work?
Our monitoring is powered by Hakimo. AI watches every camera and flags real people and vehicles, not wind, shadows or animals. It triggers the strobes and a talk-down warning in seconds, and trained operators verify the threat, speak to the intruder and contact you or the police.
Can monitoring run only after hours?
Yes. Monitoring runs 24/7 or on the schedule you choose, such as nights and weekends when your crew is off site.
Can I watch the cameras myself?
Yes. You can view live and recorded video from your phone, tablet or computer.
The trailer
What cameras are on the trailer?
Every trailer has two fixed 4MP cameras. The standard build adds a PTZ camera with 32x optical zoom. For projects insured through Technical Risk Underwriters, we use a 12MP 360° fisheye overhead instead. All cameras have infrared night vision.
Do you need power or internet on site?
No. Trailers run on solar and lithium batteries and connect over 4G LTE. Satellite connectivity is available where there’s no cell service.
How long does the trailer run without sun?
Up to 96 hours on battery alone. We monitor battery health remotely and get alerts before power becomes a problem.
How long is video stored?
About 16 days on the trailer’s on-board recorder, with a backup card in each camera.
How tall is the mast?
The camera mast raises to 16 feet.
What else can you add?
Thermal cameras, ground radar, license plate recognition, satellite connectivity, on-site Wi-Fi, IoT and weather sensors, and progress time-lapse for construction.
Insurance and compliance
Do you meet Technical Risk Underwriters (TRU) requirements?
Yes. Our TRU build meets TRU’s Tier 2 minimum security requirements for surveillance systems, including three cameras per unit with an overhead view and monitoring armed during all non-working hours.
Is your equipment NDAA compliant?
Yes. Our cameras and network equipment are NDAA Section 889 compliant.
Can I get a detailed spec sheet for a submittal?
Yes. Ask us and we’ll send a spec sheet with model numbers and full specifications for your submittal or insurer.
Where we work
Where do you operate?
We have trailers deployed in 12 states and deliver anywhere in the contiguous United States.
Who builds the trailers?
We do. Every MSS trailer is designed and built in our shop in New Hill, North Carolina.
Still have a question?
Tell us about your site. We’ll walk it with you, answer your questions and send a quote. No cost, no obligation.
Or call 704-781-5512 or email info@mobilesurvsolutions.com
